Case Study: Glow Plug Supply for a courier company in Southeast Asia
Source:Case /
Time:2026-09-18
Glow Plug for A courier company in Southeast Asia
A courier company came to us with a glow plug programme for Southeast Asia. The brief was ordinary and unforgiving at the same time: a fixed launch window, a landed cost that had to survive freight and duty, and a part that had to match an existing sample. This case records what was specified, what went wrong in sampling and how the bulk order landed.
The starting point
- Premature wear on the first batch
- Packing that arrived crushed at the port
- A fitment that looked right on paper and failed on the bench
What was specified
| Part | Glow Plug |
|---|---|
| Client | A courier company |
| Market | Southeast Asia |
| Volume | 10,000 pieces across 6 specifications |
| Base material | High Density Foam |
| Sampling rounds | 3 |
| Delivery window | 5 weeks from PO to ex-factory |
| Compliance | E-mark |
How it was resolved
- The specification was rebuilt around High Density Foam and the tolerance locked before bulk.
- A pre-production sample was approved and kept as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and ratio specification.
- Documentation shipped with the goods instead of after them.
Result
- 10,000 pieces delivered inside the 5-week window.
- Unit cost held within 1.5% of the original quotation.
- Inspection-related rejection stayed under 1.5%.
- The specification is on file, so reorders reproduce the approved sample.
What we would repeat
Approve a pre-production sample made from the actual bulk material. Substitute material behaves differently in service.
Planning something similar?
Send the specification you are working to and we will confirm what we can match, what we would change and why.
