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Case Study: Trailing Arm Supply for a motorcycle assembler in East Africa

Source:Case / Time:2026-09-18

Trailing Arm for A motorcycle assembler in East Africa

A motorcycle assembler came to us with a trailing arm programme for East Africa. The brief was ordinary and unforgiving at the same time: a fixed launch window, a landed cost that had to survive freight and duty, and a part that had to match an existing sample. This case records what was specified, what went wrong in sampling and how the bulk order landed.

The starting point

  • Packing that arrived crushed at the port
  • Warranty claims traced back to a single lot
  • Premature wear on the first batch

Trailing Arm case study

What was specified

PartTrailing Arm
ClientA motorcycle assembler
MarketEast Africa
Volume5,000 pieces across 6 specifications
Base materialReinforced Nylon
Sampling rounds4
Delivery window5 weeks from PO to ex-factory
ComplianceISO/TS 16949

How it was resolved

  1. The specification was rebuilt around Reinforced Nylon and the tolerance locked before bulk.
  2. A pre-production sample was approved and kept as the golden reference.
  3. Production ran with in-line inspection and a mid-run photo report.
  4. Cartons were packed to the client's own barcode and ratio specification.
  5. Documentation shipped with the goods instead of after them.

Trailing Arm production run

Result

  • 5,000 pieces delivered inside the 5-week window.
  • Unit cost held within 2.0% of the original quotation.
  • Inspection-related rejection stayed under 1.5%.
  • The specification is on file, so reorders reproduce the approved sample.

What we would repeat

Lock the material standard before sampling. Once the base changes, every downstream approval has to be redone and the calendar slips.

Planning something similar?

Send the specification you are working to and we will confirm what we can match, what we would change and why.

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