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Case Study: Door Lock Actuator Supply for a motorcycle assembler in Southeast Asia

Source:Case / Time:2026-09-18

Door Lock Actuator for A motorcycle assembler in Southeast Asia

A motorcycle assembler came to us with a door lock actuator programme for Southeast Asia. The brief was ordinary and unforgiving at the same time: a fixed launch window, a landed cost that had to survive freight and duty, and a part that had to match an existing sample. This case records what was specified, what went wrong in sampling and how the bulk order landed.

The starting point

  • A specification nobody had written down
  • A supplier who changed material without saying so
  • Documentation that arrived after the container shipped

Door Lock Actuator case study

What was specified

PartDoor Lock Actuator
ClientA motorcycle assembler
MarketSoutheast Asia
Volume5,000 pieces across 3 specifications
Base materialCeramic Composite
Sampling rounds2
Delivery window5 weeks from PO to ex-factory
ComplianceISO 9001

How it was resolved

  1. The specification was rebuilt around Ceramic Composite and the tolerance locked before bulk.
  2. A pre-production sample was approved and kept as the golden reference.
  3. Production ran with in-line inspection and a mid-run photo report.
  4. Cartons were packed to the client's own barcode and ratio specification.
  5. Documentation shipped with the goods instead of after them.

Door Lock Actuator production run

Result

  • 5,000 pieces delivered inside the 5-week window.
  • Unit cost held within 1.5% of the original quotation.
  • Inspection-related rejection stayed under 2.0%.
  • The specification is on file, so reorders reproduce the approved sample.

What we would repeat

Fix the specification count early. Adding variants after production starts is the most expensive change a client can request.

Planning something similar?

Send the specification you are working to and we will confirm what we can match, what we would change and why.

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