Case Study: Cooling Fan Supply for a taxi fleet in Eastern Europe

Cooling Fan for A taxi fleet in Eastern Europe

A taxi fleet came to us with a cooling fan programme for Eastern Europe. The brief was ordinary and unforgiving at the same time: a fixed launch window, a landed cost that had to survive freight and duty, and a part that had to match an existing sample. This case records what was specified, what went wrong in sampling and how the bulk order landed.

The starting point

• A supplier who changed material without saying so
• Warranty claims traced back to a single lot
• A fitment that looked right on paper and failed on the bench

What was specified

How it was resolved

1. The specification was rebuilt around Powder Coated Steel and the tolerance locked before bulk.
2. A pre-production sample was approved and kept as the golden reference.
3. Production ran with in-line inspection and a mid-run photo report.
4. Cartons were packed to the client's own barcode and ratio specification.
5. Documentation shipped with the goods instead of after them.

Result

• 50,000 pieces delivered inside the 8-week window.
• Unit cost held within 2.0% of the original quotation.
• Inspection-related rejection stayed under 0.5%.
• The specification is on file, so reorders reproduce the approved sample.

What we would repeat

Approve a pre-production sample made from the actual bulk material. Substitute material behaves differently in service.

Planning something similar?

Send the part number, the annual volume and the target market, and we will come back with a specification and a sampling plan.