Case Study: Clutch Slave Cylinder Supply for a fleet operator in Oceania
Source:Case /
Time:2026-09-18
Clutch Slave Cylinder for A fleet operator in Oceania
A fleet operator came to us with a clutch slave cylinder programme for Oceania. The brief was ordinary and unforgiving at the same time: a fixed launch window, a landed cost that had to survive freight and duty, and a part that had to match an existing sample. This case records what was specified, what went wrong in sampling and how the bulk order landed.
The starting point
- Reorders that did not match the approved sample
- Warranty claims traced back to a single lot
- A fitment that looked right on paper and failed on the bench
What was specified
| Part | Clutch Slave Cylinder |
|---|---|
| Client | A fleet operator |
| Market | Oceania |
| Volume | 50,000 pieces across 3 specifications |
| Base material | Reinforced Nylon |
| Sampling rounds | 3 |
| Delivery window | 6 weeks from PO to ex-factory |
| Compliance | DOT |
How it was resolved
- The specification was rebuilt around Reinforced Nylon and the tolerance locked before bulk.
- A pre-production sample was approved and kept as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and ratio specification.
- Documentation shipped with the goods instead of after them.
Result
- 50,000 pieces delivered inside the 6-week window.
- Unit cost held within 1.5% of the original quotation.
- Inspection-related rejection stayed under 1.0%.
- The specification is on file, so reorders reproduce the approved sample.
What we would repeat
Approve a pre-production sample made from the actual bulk material. Substitute material behaves differently in service.
Planning something similar?
Share a sample or a drawing and we will quote against a written specification, not against a photograph.
