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Case Study: Rack End Supply for a wholesale group in South Asia

Source:Case / Time:2026-09-18

Rack End for A wholesale group in South Asia

A wholesale group came to us with a rack end programme for South Asia. The brief was ordinary and unforgiving at the same time: a fixed launch window, a landed cost that had to survive freight and duty, and a part that had to match an existing sample. This case records what was specified, what went wrong in sampling and how the bulk order landed.

The starting point

  • Inconsistent hardness between lots
  • Packing that arrived crushed at the port
  • Lead time that slipped twice before bulk started

Rack End case study

What was specified

PartRack End
ClientA wholesale group
MarketSouth Asia
Volume50,000 pieces across 3 specifications
Base materialABS Plastic
Sampling rounds4
Delivery window5 weeks from PO to ex-factory
ComplianceRoHS

How it was resolved

  1. The specification was rebuilt around ABS Plastic and the tolerance locked before bulk.
  2. A pre-production sample was approved and kept as the golden reference.
  3. Production ran with in-line inspection and a mid-run photo report.
  4. Cartons were packed to the client's own barcode and ratio specification.
  5. Documentation shipped with the goods instead of after them.

Rack End production run

Result

  • 50,000 pieces delivered inside the 5-week window.
  • Unit cost held within 1.5% of the original quotation.
  • Inspection-related rejection stayed under 0.5%.
  • The specification is on file, so reorders reproduce the approved sample.

What we would repeat

Lock the material standard before sampling. Once the base changes, every downstream approval has to be redone and the calendar slips.

Planning something similar?

Share a sample or a drawing and we will quote against a written specification, not against a photograph.

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