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Case Study: Dual Mass Flywheel Supply for a ride-hailing operator in Oceania

Source:Case / Time:2026-09-18

Dual Mass Flywheel for A ride-hailing operator in Oceania

A ride-hailing operator came to us with a dual mass flywheel programme for Oceania. The brief was ordinary and unforgiving at the same time: a fixed launch window, a landed cost that had to survive freight and duty, and a part that had to match an existing sample. This case records what was specified, what went wrong in sampling and how the bulk order landed.

The starting point

  • Documentation that arrived after the container shipped
  • A fitment that looked right on paper and failed on the bench
  • A supplier who changed material without saying so

Dual Mass Flywheel case study

What was specified

PartDual Mass Flywheel
ClientA ride-hailing operator
MarketOceania
Volume20,000 pieces across 4 specifications
Base materialCast Iron
Sampling rounds4
Delivery window8 weeks from PO to ex-factory
ComplianceIATF 16949

How it was resolved

  1. The specification was rebuilt around Cast Iron and the tolerance locked before bulk.
  2. A pre-production sample was approved and kept as the golden reference.
  3. Production ran with in-line inspection and a mid-run photo report.
  4. Cartons were packed to the client's own barcode and ratio specification.
  5. Documentation shipped with the goods instead of after them.

Dual Mass Flywheel production run

Result

  • 20,000 pieces delivered inside the 8-week window.
  • Unit cost held within 4.5% of the original quotation.
  • Inspection-related rejection stayed under 1.0%.
  • The specification is on file, so reorders reproduce the approved sample.

What we would repeat

Fix the specification count early. Adding variants after production starts is the most expensive change a client can request.

Planning something similar?

Share a sample or a drawing and we will quote against a written specification, not against a photograph.

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