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Case Study: Drive Shaft Supply for a dealership group in Eastern Europe

Source:Case / Time:2026-09-18

Drive Shaft for A dealership group in Eastern Europe

A dealership group came to us with a drive shaft programme for Eastern Europe. The brief was ordinary and unforgiving at the same time: a fixed launch window, a landed cost that had to survive freight and duty, and a part that had to match an existing sample. This case records what was specified, what went wrong in sampling and how the bulk order landed.

The starting point

  • A specification nobody had written down
  • Packing that arrived crushed at the port
  • A supplier who changed material without saying so

Drive Shaft case study

What was specified

PartDrive Shaft
ClientA dealership group
MarketEastern Europe
Volume50,000 pieces across 3 specifications
Base materialReinforced Nylon
Sampling rounds2
Delivery window8 weeks from PO to ex-factory
ComplianceISO 9001

How it was resolved

  1. The specification was rebuilt around Reinforced Nylon and the tolerance locked before bulk.
  2. A pre-production sample was approved and kept as the golden reference.
  3. Production ran with in-line inspection and a mid-run photo report.
  4. Cartons were packed to the client's own barcode and ratio specification.
  5. Documentation shipped with the goods instead of after them.

Drive Shaft production run

Result

  • 50,000 pieces delivered inside the 8-week window.
  • Unit cost held within 2.0% of the original quotation.
  • Inspection-related rejection stayed under 2.0%.
  • The specification is on file, so reorders reproduce the approved sample.

What we would repeat

Keep one accountable owner on both sides. Most delays come from hand-offs, not from machines.

Planning something similar?

Share a sample or a drawing and we will quote against a written specification, not against a photograph.

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